Apple parts, tools, and manuals — starting with iPhone 12 and iPhone 13 — are available to individual consumers. It will allow customers to repair their own iPhones.
Apple today announced Self Service Repair, which will allow customers who are comfortable with completing their own repairs access to Apple’s genuine parts and tools.
Available first for the iPhone 12 and iPhone 13 lineups, and soon to be followed by Mac computers featuring M1 chips, Self Service Repair will be available early next year in the US and expand to additional countries throughout 2022.
Customers join more than 5,000 Apple Authorized Service Providers (AASPs) and 2,800 Independent Repair Providers who have access to these parts, tools, and manuals.
“Creating greater access to Apple genuine parts gives our customers even more choice if a repair is needed,” said Jeff Williams, Apple’s chief operating officer. “In the past three years, Apple has nearly doubled the number of service locations with access to Apple genuine parts, tools, and training, and now we’re providing an option for those who wish to complete their own repairs.”
The program is launching in the U.S. first and will expand to other countries throughout the upcoming year, Apple said.
Apple customers currently have to repair their products through the company or use an authorized service provider.
In addition, Apple continues to offer convenient repair options for customers through its global network of over 5,000 AASPs that help millions of people with both in- and out-of-warranty services for all Apple products.